Welcome to Mizi Craft. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website and services. Please read this policy carefully to understand how your data is handled.
1. Information We Collect
1.A) Personal Information
When you visit our website or place an order, we may collect personal details such as your name, email address, phone number, shipping address, and payment information. This information is collected only when you voluntarily provide it.
1.B) Order & Platform Information
We may use third-party e-commerce platforms and payment gateways to process orders. These platforms may collect and process data such as product selections, payment transactions, and delivery details in accordance with their own privacy policies.
1.C) Non-Personal Information
We may also collect non-personal information such as browser type, device information, IP address, and browsing behavior. This helps us improve website performance and enhance user experience.
2. How We Use Your Information
2.A) Order Fulfillment
Your information is used to process, confirm, and deliver your orders, including handling payments and shipping.
2.B) Communication
We may use your contact details to send order updates, respond to inquiries, and share promotional offers (only if you have opted in).
2.C) Service Improvement
We analyze user behavior and trends to improve our website, products, and overall customer experience.
2.D) Legal Compliance
Your information may be used to comply with legal obligations, resolve disputes, and enforce our policies.
3. Information Sharing
3.A) Trusted Service Providers
We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers (such as payment gateways, courier partners, and technical service providers) who assist us in operating our business. These parties are obligated to keep your information secure and confidential.
3.B) Third-Party Services
If we use third-party tools, apps, or integrations, they may collect and process your data according to their own privacy policies. We recommend reviewing their policies for more information.
4. Your Rights and Choices
4.A) Access and Updates
You may request access to, correction of, or deletion of your personal information by contacting us directly.
4.B) Opt-Out
You can opt out of receiving promotional emails or messages at any time by using the unsubscribe option or contacting us.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of data transmission over the internet is completely secure.
6. Changes to This Policy
Mizi Craft reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated effective date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: support@mizicraft.in
WhatsApp us